Privacy Policy

Last updated: April 9, 2026.

At Sp77 (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy explains how we collect, store, use, and safeguard your personal information when you access or use the website sp77-australia.com (the “Website”) and its associated gaming and betting services (collectively, the “Services”).

We comply with applicable Australian privacy and data protection laws, including the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the EU General Data Protection Regulation (GDPR) for our users in the European Economic Area (EEA).

By visiting or using our Website, you consent to this Privacy Policy and agree to the collection and use of your personal information in accordance with it.

1. Information We Collect

We collect a range of information necessary to provide our gaming and betting Services safely and efficiently.

Personal Information

When you register, deposit, or interact with our Services, we may collect:

Full name, date of birth, and residential address.
Email address and phone number.
Username and account details.
Proof of identity or age verification documents (e.g, driver’s licence, passport).
Payment method details (e.g, partial credit/debit card numbers, PayID, POLi, BPAY, Neosurf, or crypto wallet addresses).

Technical and Usage Information

When you use the Website, we automatically collect:

IP address, browser type, and operating system.
Device identifiers and geolocation data.
Access times, referring websites, and pages viewed.
Session data relating to your gameplay, transactions, and communications.

Financial Information

When you make deposits or withdrawals, we process:

Transaction history and amounts.
Preferred currency (AUD).
Payment identifiers from supported systems such as Visa, Mastercard, POLi, PayID, BPAY, Neosurf, or cryptocurrency networks.

Responsible Gambling Data

We may collect details on your gaming behaviour to support responsible gambling, including:

Session duration and spend limits.
Self-exclusion or time-out requests.
Contact history with Gambling Help Online or similar services.

2. How We Use Your Information

We use collected information for purposes including:

Account management: To create, verify, and maintain accounts, and to provide customer support.
Transaction processing: To handle deposits, withdrawals, and bonus allocation.
Regulatory compliance: To meet obligations under anti-money laundering (AML), counter-terrorism financing (CTF), and gambling regulations enforced by the Australian Communications and Media Authority (ACMA).
Service improvement: To enhance our Website, game offerings, and UX through analytics.
Responsible gambling: To monitor activity, detect risky behaviour, and support intervention measures.
Marketing and promotions: To provide offers, welcome bonuses, and free spin notifications, only where you have opted in.
Security and fraud prevention: To prevent account misuse, unauthorised transactions, and identity theft.

3. Legal Basis for Processing (GDPR Users)

If you are located in the EEA, our legal bases for processing your information include:

Contractual necessity: To provide and manage your account.
Legal obligation: To meet regulatory or tax requirements.
Legitimate interests: To maintain platform security and improve customer experience.
Consent: For promotional communications or non-essential cookies.

You may withdraw consent at any time, though this may affect your ability to use certain features.

4. Sharing and Disclosure of Information

We only share personal data in limited circumstances necessary to deliver and protect our Services.

With Third-Party Service Providers

We may share information with trusted providers that assist us with:

Payment processing (e.g, Visa, Mastercard, POLi, PayID, BPAY, Neosurf, crypto gateways).
Data storage and cloud hosting.
Fraud detection systems and analytics partners.
Customer support and responsible gambling services.

All providers act under our instructions and maintain equivalent privacy safeguards.

With Regulators and Authorities

We may disclose information where required:

To comply with ACMA, AUSTRAC, or law enforcement investigations.
To meet AML and KYC obligations.
To defend against legal claims or uphold our rights.

With Affiliated Entities

We may share data within our corporate group where necessary for internal management, auditing, or cross-platform promotions. All such sharing follows the same data protection standards as this Policy.

We do not sell personal data to third parties.

5. Data Security

We implement multiple layers of security to protect your information:

Encryption: All data transfers use SSL/TLS encryption.
Access control: Staff access is limited to authorised personnel.
Firewalls and intrusion detection: Systems safeguard against unauthorised access.
Regular auditing: Our security protocols are periodically reviewed and updated.
Data minimisation: We store only the information essential for compliance and service delivery.

Despite these safeguards, no online transmission is completely secure. You share personal information with us at your own risk, and we encourage you to use strong, unique passwords.

6. Data Retention

We retain personal data:

As long as necessary to provide the Services and maintain your account.
To comply with legal and regulatory obligations (e.g, AML/CTF retention requirements).
For legitimate business purposes such as dispute resolution and reporting.

When your data is no longer required, we securely delete or anonymise it.

7. International Data Transfers

Your data may be stored in or transferred to jurisdictions outside Australia, including cloud service providers in the EU, UK, or other regions.

In such cases, we ensure appropriate legal safeguards are in place, such as:

Contractual clauses consistent with the Australian Privacy Principles and GDPR.
Data processing agreements with third-party vendors.
Technical measures to ensure secure storage and restricted access.

8. Your Privacy Rights

Depending on your location and applicable law, you have the following rights:

Access: Request a copy of the data we hold about you.
Correction: Update inaccurate or incomplete information.
Deletion: Request deletion of data no longer needed, subject to regulatory requirements.
Restriction: Limit how we process your data in specific circumstances.
Portability: Request your data in a structured, machine-readable format.
Objection: Refuse direct marketing or certain processing activities.
Withdraw consent: Revoke previously given permissions for non-essential uses.

To exercise these rights, contact us at [email protected].

We may request verification documents to confirm your identity before processing requests.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, including:

Essential cookies for login, account security, and session management.
Performance cookies to measure Website performance and fix issues.
Functional cookies to remember preferences (e.g, language, timezone).
Marketing cookies for tailored offers and retention campaigns.

You can manage or delete cookies via your browser settings.

If you disable cookies, some parts of our Website may not function properly.

10. Marketing and Communication Preferences

We enjoy keeping our punters informed about exclusive offers, new pokies, and special promotions.

You can choose to receive promotional materials via:

Email newsletters.
SMS updates.
Push notifications (if enabled).

You can unsubscribe or adjust preferences at any time by:

Following the “unsubscribe” link in our messages.
Contacting customer support at [email protected].

We will not send you marketing materials if you have opted out.

11. Responsible Gambling and Player Protection

Sp77 promotes a safe and responsible gaming environment.

We collaborate with support organisations such as Gambling Help Online (1800 858 858) for users who may need assistance.

Data related to responsible gambling — including self-exclusion requests and limits — is processed strictly for compliance and player protection, never for marketing or profiling purposes.

We may use automated monitoring systems to identify prolonged play, frequent deposits, or other indicators suggesting risk. Such data helps us intervene early, ensuring every punter can enjoy a fair and safe experience.

12. Links to Third-Party Websites

Our Website may include links to external services, such as payment providers or gaming partners.

These third parties operate under their own privacy policies, and we are not responsible for their content or practices.

We recommend reviewing each linked website’s privacy and security policies before sharing personal data or initiating transactions.

13. Children’s Privacy

Our Services are strictly for adults aged 18 years and over.

We do not knowingly collect data from minors. If we discover minors have provided personal information, we immediately delete such accounts and data.

Parents or guardians who believe their child has accessed our Website should contact us at [email protected] for prompt action.

14. Automated Decision-Making

Certain processes, such as fraud detection, payment verification, and bonus eligibility, may involve limited automated decision-making.

These systems are monitored and reviewed regularly to ensure fairness, accuracy, and compliance with responsible gambling guidelines.

You may request a human review of any decision that significantly affects you.

15. Payments and Financial Information

All transactions on our platform occur in Australian dollars (AUD).

Payment methods available include:

POLi.

BPAY.

Visa and.
Cryptocurrency.

We never store full payment card details; sensitive data is processed securely through PCI DSS–compliant gateways.

Payment data is used solely for deposit, withdrawal, and compliance purposes, never for marketing.

16. Updates to This Privacy Policy

We may periodically update this Policy to reflect:

Legislative or regulatory changes.
New service features or technology updates.
Evolving data protection best practices.

Material changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Policy regularly, especially after significant updates or new promotions.

17. Contact Us

If you have any questions, complaints, or feedback about this Privacy Policy or how we handle your data, please contact:

Sp77 Privacy Officer.

Email: [email protected].

Support Hours: Local Australian hours (AEST/AEDT).

Mailing address: Available upon verified.

We aim to respond to all inquiries within 30 days.

If you remain unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for independent review.

18. Your Consent

By creating an account, making a deposit, or participating in any betting service offered through sp77-australia.com, you confirm that:

You have read and understood this Privacy Policy.
You consent to the processing of your personal information as described herein.
You are at least 18 years old and legally permitted to participate in gambling activities in Australia.

If you do not agree with this Policy, please discontinue use of our Website and contact us for assistance in closing your account.

19. Your Privacy in Practice

At Sp77, we believe transparency builds trust. Whether you’re having a crack at the weekend pokies, placing a punt on the footy, or enjoying a quiet arvo session online, we’re committed to keeping your personal data secure, private, and in your control.

We’ll continue improving our privacy protections to give every punter a safe, responsible, and ripper gaming experience — proudly in Australia.

🎲

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